I wanted to get the story right from the horse’s mouth, to see if the situation was really as dramatic as it had sounded, how the staff coped and whether or not they ever discovered exactly who deleted the files in the first place. It’s narrated by Jacob himself, and the movie’s Supervising Technical Director Galyn Susman.story struck me as interesting, so I reached out to Jacob, who is now the CEO of, a digital entertainment startup that is in the process of readying its first project for launch. “Then we saw sequences start to vanish as well and we were like, “Oh my god”“I grabbed the phoneunplug the machine!””That’s Oren Jacob, former Chief Technical Officer of Pixar-then an associate technical director for Toy Story 2-recounting the moment they discovered that the movie was being deleted off of the company’s servers after an erroneous command was executed, erasing two months and hundreds of man-hours worth of work.You might have heard something about this lately, as a clip from the special features of the movie has been making the rounds after being posted on.
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